Frequently Asked Questions
Do your meals arrive fresh or frozen?
All our meals arrive fresh and are never frozen. You can however freeze our meals and consume within 30 days.
How long do your meals last for?
Is your meat Halal certified?
Our meals are prepared in a commercial kitchen. We have internal best practices to reduce the risks of any cross contamination. That said, we cannot completely guarantee inadvertent cross contamination of allergen such as wheat, milk, egg, gluten, soy, peanuts, sesame seeds, tree nuts, shellfish, fish and lupin.
Peel the seal in one corner to allow steam to release.
From fresh, reheat your meal in the microwave for 2 minutes on high or empty the contents in a fry pan and heat. From frozen, reheat meal for 3-4 minutes on high.
How do I order?
Simply browse through our range and choose your preferences accordingly. Once you are ready to finish your transaction, head over to the checkout symbol in the top right corner and complete your purchase.
The minimum order spend of $50.
You can make payments via credit card.
When is the delivery cut off?
Our delivery cut off times are as follows:-
Order before 11pm the night before for delivery Monday to Friday (2pm- 6pm)
To check if we deliver to your suburb please enter your postcode into the "do we deliver?" text field above the header in the homepage.
We deliver to these suburbs on the following days:
CBD and Lower North Shore (Monday to Friday) 11am to 7pm:
Dawes Point,Haymarket,Millers Point,Parliament House,Sydney,Sydney South,The Rocks,The University Of Sydney,Broadway,Ultimo,Chippendale,Darlington,Pyrmont,Darlinghurst,Surry Hills,Elizabeth Bay,Hmas Kuttabul,Potts Point,Rushcutters Bay,Woolloomooloo,Alexandria,Beaconsfield,Eveleigh,Redfern,Waterloo,Zetland,Moore Park,Paddington,Bondi Junction,Bondi Junction Plaza,Queens Park,Bellevue Hill,Waverley,Woollahra,Bondi,Darling Point,Edgecliff,Hmas Rushcutters,Point Piper,Double Bay,Rose Bay,Dover Heights,Rose Bay North,Vaucluse,Watsons Bay,Kensington,Forest Lodge,Glebe,Annandale,Rozelle,Leichhardt,Lilyfield,Balmain,Balmain East,Birchgrove,Enmore,Newtown,Erskineville,St Peters,Haberfield,Chiswick,Rodd Point,Russell Lea,Drummoyne,Stanmore,Petersham,Petersham North,Camperdown,Missenden Road,Hmas Waterhen,Lavender Bay,Mcmahons Point,North Sydney,North Sydney Shoppingworld,Waverton,Kirribilli,Milsons Point,Cammeray,Northbridge,Artarmon,Crows Nest,Greenwich,Naremburn,Royal North Shore Hospital,St Leonards,Wollstonecraft,Lane Cove,Lane Cove North,Linley Point,Longueville,Northwood,Riverview,Chatswood,Castlecrag,Middle Cove,Willoughby,Willoughby East,Mosman,Spit Junction,Neutral Bay,Neutral Bay Junction,Cremorne,Cremorne Junction,Cremorne Point,Clontarf,Hunters Hill,Woolwich,Henley,Huntleys Cove,Huntleys Point,Marrickville Metro
North West Sydney and Western Sydney (Monday and Thursday) 11am to 7pm:
North Sydney,Pymble,West Pymble,South Turramurra,Turramurra,Warrawee,Normanhurst,Wahroonga,Hornsby,Waitara,Boronia Park,Gladesville,Monash Park,Tennyson Point,Denistone East,Putney,Ryde,Blenheim Road,East Ryde,Macquarie Centre,Macquarie Park,North Ryde,Denistone,Denistone West,Meadowbank,Melrose Park,West Ryde,Ermington,Rydalmere,Dundas,Dundas Valley,Oatlands,Telopea,Carlingford,Carlingford Court,Carlingford North,Kingsdene,Beecroft,Cheltenham,Pennant Hills,Thornleigh,Westleigh,Epping,North Epping,Eastwood,Marsfield,West Pennant Hills,Cherrybrook,Homebush Bay,Newington,Silverwater,Breakfast Point,Cabarita,Concord,Mortlake,North Strathfield,Concord West,Liberty Grove,Rhodes,Homebush,Homebush West,Lidcombe,Lidcombe North,Rookwood,Blaxcell,Camellia,Clyde,Granville,Holroyd,Rosehill,South Granville,Auburn,Girraween,Mays Hill,Pendle Hill,South Wentworthville,Wentworthville,Westmead,Old Toongabbie,Toongabbie,Toongabbie East,Harris Park,Parramatta,Parramatta Westfield,North Parramatta,North Rocks,Northmead,Baulkham Hills,Bella Vista,Winston Hills,Castle Hill,Glenhaven,Merrylands,Merrylands West,Guildford
South Eastern Suburbs (Monday to Friday) 11am to 7pm:
Eastlakes,Banksmeadow,Botany,Mascot,St Pauls,Daceyville,Kingsford,Coogee,South Coogee,Maroubra,Maroubra South,Pagewood,Chifley,Eastgardens,Hillsdale,La Perouse,Little Bay,Malabar,Matraville.
No, you don’t. Please let us know if you will not be at home during the delivery window in the comments section upon checkout.
We understand that our delivery window is quite long, we will update you on the morning of delivery with a 2 hour delivery window.
Please provide delivery instructions at the checkout for our delivery driver to follow or they will deliver your order in the safest place possible.