FREE DELIVERY FOR ORDERS OVER $60 & FREE SPRING ROLLS (valued $8)

FAQ

Frequently Asked Questions 

Products

Do your meals arrive fresh or frozen?

All our meals arrive fresh and are never frozen. You can however freeze our meals and consume within 30 days with the exception of our laksa.

How long do your meals last for?

All our meals have a 3-day shelf life from delivery date, if stored in the fridge. We do not use any added preservatives.

Is your meat Halal certified?

Yes, all our meat is sourced from our halal certified suppliers.

Food Allergies

Our meals are prepared in a commercial kitchen. We have internal best practices to reduce the risks of any cross contamination. That said, we cannot completely guarantee inadvertent cross contamination of allergen such as wheat, milk, egg, gluten, soy, peanuts, sesame seeds, tree nuts, shellfish, fish and lupin.

How to reheat your meals?

From fresh, reheat your meal in the microwave for 2 minutes on high or empty the contents in a fry pan and heat. From frozen, reheat meal for 3-4 minutes on high.

Ordering

How do I order?

Simply browse through our range and choose your preferences accordingly. Once you are ready to finish your transaction, head over to the checkout symbol in the top right corner and complete your purchase.

Is there a minimum spend for free delivery?

The minimum order spend of $60. 

How do I pay?

You can make payments via credit card and PayPal.

Delivery

When is the delivery cut off?

Our delivery cut off times are as follows:-

Order before 11am the day of delivery Monday to Friday (3pm- 6pm)

CBD, Inner East & Inner West (Monday & Thursday) 3pm to 6pm:

CBD, Waterloo, Beaconsfield, Surry Hills, Ultimo, Redfern, Zetland, Alexandria, Rosebery and Mascot, Pyrmont, Rozelle, Balmain, Lilyfield, Drummoyne, Chiswick, Wareemba, Haberfield, Strathfield, North Strathfield, Croydon, Ashfield, Stanmore, Enmore, Petersham, Lewisham, Summerhill, Leichhardt, Russell Lea, Five Dock, Concord, Chippendale, Glebe, Abbotsford, West Ryde, Marrickville, Wolli Creek, Tempe, Newtown, Camperdown, Ryde, Marsfield, Macquarie Park and Gladesville, Hunters Hill

The Hills districts (Tuesdays) - 12pm to 2pm:

Kellyville, Annangrove, Baulkham Hills, Bella Vista, Castle Hill, Dural, Cherrybrook, West Pennant Hills, Carlingford, Beecroft, Pennant Hills, Epping, Macquarie University, Eastwood, Schofields, Rouse Hill, Quakers Hill, Glenwood, Glenhaven, Thornleigh and The Ponds

Eastern Suburbs (Tuesday and Friday) 3pm to 6pm:

Vaucluse, Rose Bay, Darling Point, Dover Heights, Double Bay, Point Piper, Woollahra, Paddington, Edgecliff, Woolloomooloo, Watsons Bay, Potts Point, Rushcutters Bay, Elizabeth Bay, Bellevue Hill, Bondi Junction, Bondi, Bronte, Tamarama, Queens Park, Waverley, Clovelly, Centennial Park, Paddington, Waterloo, Darlinghurst, Moore Park, Kings Cross, Matraville, Maroubra, Kingsford, Randwick, Coogee, Eastgardens, Botany, Kensington, Chifley, Little Bay, Eastlakes, Rosebery, Daceyville, Hillsdale and La Perouse

North suburbs (Wednesday) 3pm to 6pm:

Neutral Bay, Greenwich, Waverton, Wollstonecraft, Mosman, Seaforth, Cremorne, Lavender Bay, Crows Nest, Milsons Point, Kirribilli, McMahons Point, Cammeray, North Sydney, St Leonards, Longueville, Wollstonecraft, Cammeray, Artarmon, Castlecrag, Lane Cove, Chatswood, Castle Cove, Naremburn, Northbridge Willoughby, Lindfield, Killara, Gordon, St Ives, Turramurra, Wahroonga and Pymble

What areas do you deliver to?

To check if we deliver to your suburb please enter your postcode into the "do we deliver?" text field above the header in the homepage.

We deliver to these suburbs on the following days:

Do I have to be at home when my order arrives?

No, you don’t. Please let us know if you will not be at home during the delivery window in the comments section upon checkout.

We understand that our delivery window is quite long, we will update you on the morning of delivery with a 2 hour delivery window.

What if I live in a strata or high-rise building?

Please provide delivery instructions at the checkout for our delivery driver to follow or they will deliver your order in the safest place possible.